Política de privacidad Terminos y condiciones

I. REQUIREMENTS TO USE THE SERVICE

A. Age. The Service is available only to users who are 17 years of age or older (or the relevant legal minimum age in each jurisdiction).más (o la edad mínima legal pertinente de cada jurisdicción).

The Service may not be used by persons prohibited from using it under the laws of the United States or other applicable jurisdictions, including the country in which you reside or in which the Service is used. By accepting this Agreement, you represent that you understand and abide by the above conditions.

B. Devices and Accounts. Use of the application may require compatible devices with Internet access and certain software (charges may apply), may require periodic updates, and performance may be affected by these factors. Ingens Facility reserves the right to limit the number of available accounts created on a device and the number of devices associated with an Account. To perform certain operations or use certain features, the latest version of the required software may be required. You agree that compliance with these requirements is your responsibility.

C. Limitations of use. You agree to use the Service solely and exclusively for the purposes contemplated in this Agreement, and only to the extent permitted by any law, regulation or commonly accepted practice of the applicable jurisdiction.

II. APPLICATION PRIVACY POLICY

The Application will focus on the feed provided by the user, since it consists of a self-filling of data since it does not provide or have available information. The application, therefore, the company will be the creditor of the collection and storage of the information that is carried out through an internet connection through our application or by other digital means. And they will not be binding in any part of the declaration that constitutes a violation of that Law and its regulations. The information collected in the external databases is confidential, however, this does not limit the right of the user to rectify, modify or request the cancellation of their information subject to the following conditions:

1. Notify the company in advance in writing or digitally 15 days in advance to soporte@ingenscorp.com
2. Clearly express what part of the information you want to be deleted or modified.

After this request, the company will have a period of 30 business days to provide you with a response. After this, the company will have a period of 60 business days to modify or delete the information from our database. After this period, you will receive a confirmation email from the company ensuring the modification or deletion of data. Taking into account the jurisdiction of each country, they may not request the blocking, modification or deletion of the information when this prevents or hinders the due process within an administrative, judicial process, or for State security.

PERMISSIONS USED IN THE ANDROID AND IOS OPERATING SYSTEM

1. CAMERA, the app uses this permission to take pictures and view the photo gallery
2. READ AND WRITE, the application requires this permission to perform the signatures and see the details of events and reports at the time of downloading the report

IV. THIRD PARTY ACCESS

Third parties see and/or have access to the information obtained by the application: Only aggregated and anonymous data is periodically transmitted to external services to help us improve the app and our service. We will share your information with third parties only in the ways described in this privacy statement with your consent. We may disclose user-provided and automatically collected information: as required by law, such as to comply with a subpoena or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted service providers who work on our behalf, have no independent use of the information we disclose to them and have agreed to adhere to the rules set out in this privacy statement. If the Ingens Facility application is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified by email and/or a prominent notice on our website of any change in ownership or uses of this application. information, such as, as well as any choices you may have regarding this information.

V. RIGHTS OF EXCLUSION

The user has the right to opt out of the privacy policies of this application at any time. To exercise this right, the user can choose not to use the application or deactivate certain functionalities that require the collection of personal data. By doing so, the user understands that some features or services may not be available and/or may be affected in the use of the application, so this failure will not be attributable to the company. In addition, the user has the right to request the removal of their personal data from the application’s database. To exercise this right, the user can contact the application support team and provide the necessary information for the identification and deletion of their data. It is important to note that, by exercising the right to opt-out, the user may lose access to certain functionalities and personalized services that depend on the processing of personal data. However, privacy and the protection of the user’s personal data are fundamental to us, and we will respect and comply with your opt-out request to the extent possible within the limits of our technical and legal capabilities. You can stop all information collection easily by uninstalling the application. You can use standard uninstall processes that are available as part of your mobile or tablet-like device through the mobile application marketplace or network.

VI DATA RETENTION POLICY, MANAGEMENT OF YOUR INFORMATION

En cumplimiento con las regulaciones de protección de datos y In compliance with data protection and privacy regulations, we are committed to managing your information in a safe and responsible manner. The following are the principles and practices related to data retention and the management of your personal information:

1. Retención de datos:Mantendremos sus datos personales únicamente durante el tiempo necesario para cumplir con los fines para los que fueron recopilados, a menos que exista una obligación legal o requerimientos específicos de retención. Conservaremos los datos proporcionados por el usuario durante el tiempo que utilice la aplicación y durante un tiempo razonable a partir de entonces. Conservaremos la información recopilada automáticamente durante un máximo de 24 meses y, a partir de entonces, podremos almacenarla en conjunto.
2. Data retention:We will keep your personal data only for the time necessary to fulfill the purposes for which it was collected, unless there is a legal obligation or specific retention requirements. We will retain user-provided data for as long as you use the app and for a reasonable time thereafter. We will retain automatically collected information for up to 24 months, and may store it in aggregate thereafter.
3. Purpose of use:We collect your personal information in order to provide you with the requested services, improve your user experience and comply with our legal obligations. We will not use your data for any purpose that is unauthorized or incompatible with the original purpose of collection.
4. Access and update of data:You have the right to access, correct or update your personal information in our database. If you need to make changes or verify the accuracy of your data, you can contact our customer service team to request it.
5. Information security:We implement appropriate security measures to protect your personal information from loss, unauthorized access, disclosure or alteration. These measures include the use of encryption technology, firewalls, and physical and logical access controls.
6. Sharing of information:We will not share your personal information with third parties without your prior consent, unless it is necessary to comply with a legal obligation or to provide you with the requested services. If required, we will establish confidentiality and security agreements to protect your data.
7. Deletion of data:When we no longer need your personal information for the established purposes, we will delete it from our databases in accordance with our internal policies and applicable regulations.
8. nternational data transfer:If your data is transferred to countries outside of your jurisdiction, we will ensure that appropriate safeguards are in place to ensure the protection of your personal data.

We are committed to complying with the principles and practices set out in this data retention and information management policy, and to keep up to date with the best practices regarding privacy and data protection. If you have any questions or concerns about how we handle your personal information, please do not hesitate to contact us.

VII. SECURITY

We care about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information to operate, develop, or improve our application. Please note that although we strive to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches.

VIII. CHANGES

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and notifying you by email or text message. You are encouraged to check this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

IX. YOUR CONSENT

By using the App, you agree that we process your information as set out in this Privacy Policy now and as amended by us. Accept everything agreed in this document without reproach or claim. «Processing» means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all of which activities will be carried out in the Republic of Panama If you reside outside of the Republic of Panama, your information will be transferred, processed and stored there under the privacy standards of the aforementioned country.

CONTACT US

If you have any questions about privacy while using the Ingens Facility application, or if you have questions about our practices, please contact us by email at soporte@ingenscorp.com.